Privacy

Walapane.com respects the privacy of users of its website

Collecting information about users of the website

The web server, and cookies installed by the server on users’ computers’ hard drives, record the following non-identifying information in relation to all users:

the user’s computer address and an anonymous user-id (identifier)
the web browser and browser version being used to access the site (for example, Firefox version 10.0.2)
the operating system on the user’s computer
the web page the user was accessing immediately prior to accessing a Walapane.com web page
the pages and files viewed and files downloaded on the Walapane domain
the date, time and duration of the user’s visit
successful authentications to restricted areas on the site.
A cookie is a small text file which has a limited lifetime. Information supplied by cookies helps us learn about how people use our site, analyse our visitors and provide users with a better user experience. A cookie allows a web server to ‘remember’ the visitor on subsequent visits without having to prompt the visitor for information previously supplied. A cookie may also be used to personalise your web experience. An example of this would be a cookie remembering courses you previously viewed.

The installation of cookies may be blocked via the user’s web browser if the user does not wish to accept cookies, but this may mean that the user will not be able to access some parts of the website without re-authenticating on each visit. Web browser software contains a function enabling the user to delete all cookies on their computer’s hard drive.

User-supplied information

We’ll collect your personal information from you directly whenever we can, for an example when you fill out a contact us form with us, or sometimes we collect your personal information from third parties. You may not be aware that we have done so. for example when you try to contact us via social media, or when you use our website. If we collect information that can be used to identify you, we will take reasonable steps to notify you of that collection.

How we use your information

We use your information to provide you with a quality service and other purposes including:

  • identifying oppotunities ti improve our serivce to you

Internet use risks

The Walapane.com is in the process of continious improvements on all aspects including security measures in place to guard against the loss or corruption of information gathered through its website. This also includes regular data backups, firewalls, data encryption and access-controlled areas. However, there are inherent risks in transmitting information across the internet as intrusion by unauthorised third parties is technically possible. If you are concerned about conveying sensitive material over the Internet, you might prefer to contact the web team via email.

Links to external websites

As a convenience to users of the website some links to external websites are provided on Walapane.com web pages. If a link to an external website is pursued, its privacy statement or other relevant information provided on that site should be consulted as the Walapane.com is not responsible for the collection and handling of your personal information on external websites.

Access to and correction of personal information held by the Walapane.com

Access to and correction of personal information held by the website is managed by walapane.com

Enquiries or complaints about the management of your personal information at the Walapane.com may be directed to the web team:

By email: info@walapane.com